Privacy Policy

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1. Who We Are

AITT (Advanced Information Technology Technicians) is an IT solutions and cybersecurity company based in South Africa. Our website address is https://aitt.co.za.

2. Information We Collect

2.1 Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here. After comment approval, your profile picture is visible to the public in the context of your comment.

2.2 Media

If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

2.3 Cookies

We use cookies to enhance your experience:

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience. These last for one year.
  • Login Cookies:
    • A temporary cookie determines if your browser accepts cookies (deleted when you close your browser).
    • When logging in, several cookies store login details and screen display preferences.
    • Login cookies last two days, and screen preferences last one year.
    • If you select “Remember Me,” your login remains for two weeks.
    • Logging out removes these cookies.
  • Editing Cookies: If you edit or publish an article, an additional cookie is saved in your browser, containing no personal data. It expires after one day.

2.4 Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website. These third-party websites may collect data, use cookies, embed tracking, and monitor interactions.

3. How We Use Your Data

We collect and process your data to:
✅ Improve site functionality and user experience.
✅ Prevent fraud, security threats, and unauthorized access.
✅ Enhance cybersecurity measures and monitor suspicious activity.
✅ Respond to customer queries, technical support requests, or IT service inquiries.

4. Who We Share Your Data With

We do not sell, trade, or rent your personal data. However, in cases where a password reset is requested, the reset email will include your IP address.

5. How Long We Retain Your Data

  • Comments and associated metadata are retained indefinitely for spam detection and follow-up comment approval.
  • For registered users, personal information is stored in their user profile. Users can see, edit, or delete personal information (except for their username).
  • Website administrators can also edit or delete user information.

6. Your Data Rights

If you have an account or have left comments, you can:
📩 Request an exported file of your personal data.
🗑️ Request that we erase your personal data, except for data needed for legal, security, or administrative purposes.

7. Data Security Measures

We prioritize cybersecurity using industry-leading practices, including:
🔐 Data Encryption & Firewalls – Protecting stored and transmitted data.
🛡 Access Control & Authentication – Restricting unauthorized access.
📊 Continuous Monitoring – Identifying security risks before they escalate.

8. Where Your Data is Sent

Visitor comments may be checked through automated spam detection services.

9. Updates to This Policy

We reserve the right to update this policy to reflect security improvements, regulatory changes, or operational updates. Changes will be posted on this page.

10. Contact Us

For inquiries about this policy or your data privacy rights, contact:

📧 Email: info@aitt.co.za
🌐 Website: https://aitt.co.za